Posts Tagged ‘events’

Keeping Your Client Appreciation Events Interesting for Everyone

October 19, 2015

There is an unwritten social rule that we should be inclusive whenever possible. It’s important, then, to select events that will be interesting and compelling to the majority of your clients. Here are some tips for planning events with the widest audience in mind:

Ask Questions – This isn’t Perry Mason; nobody’s going to yell at you for asking leading questions. You should be taking the time to get to know your clients, anyway, with questions like “Do you (and your spouse) golf?”

Tip Your Hand – The easiest way to gauge interest is to just let the clients know what you are planning. “I’m thinking of having a skybox event at an NBA game this year and I want to know who’s interested. Does your family like basketball?” If they are in love with the idea, you’ll find out.

Vary Your Events – While you might do an annual Holiday party, avoid having the same event calendar every single year. For example: shredding parties are popular, but if you had one last year, you might not have as much enthusiasm another other this year.

We All Have Different Tastes – Of course many women love sporting events and many men enjoy the theater, but too much of one type of event might leave one spouse cold. Remember that you are cultivating a professional relationship with both partners.


Holiday Client Appreciation Event Ideas

November 20, 2013

In my previous blog post, I spoke to you about Client Appreciation Events and I mentioned Holiday-themed CAEs. Here are some more ideas for these events as you begin planning.

Traditional: Your clients and prospects will really appreciate a full-on holiday experience. If you have the resources, make the event seem like a Christmas card come to life. If you get snow in your part of the world, sleigh rides are unforgettable. Carolers in traditional Victorian garb give everyone a warm feeling, like the Charles Dickens story come to life. Even hiring a bus or limousine service to take everyone on a tour of the local Christmas lights after dinner can be a fun and enjoyable experience.

Let’s get out of the house: While winter’s a time for cozy homebody comforts, it’s also the middle of two major sports seasons. Think about a suite with your nearest NBA or NHL franchise. Or maybe a ski trip is more in line with your clients’ active lifestyles. Even renting a movie theater for a special screening of the latest blockbuster or a family favorite can be a nice surprise for everyone.

Honor everyone during the holidays: You should know your clients well enough to understand their various traditions and backgrounds… so introducing themes from several holidays to your event can make for an even more engaging and poignant evening, even for those who don’t share those traditions. You want to make sure everyone is recognized and honored, and that means more than just putting some inexpensive religious or spiritual objects/symbols in a corner… take time to learn the traditional greetings for each holiday your clients and prospects observe, and research their traditional foods and customs. If you’re based in a larger city, this is an absolute must, and it may prove easier than you think.

Food, glorious food: Regardless of what route you take, make sure that a quality meal is part of the event. Don’t be afraid to get creative and leave an impression. Remember that presentation is just as important as flavor, so make your expectations clear, whether you make use of a restaurant or caterers. If you hire musicians, make sure that their performance isn’t too loud or disruptive during the meal.

Beyond December: Don’t forget that holidays happen throughout the year. A Fourth of July barbecue… a Valentine’s Day concert… even a costume party on Halloween can be a fun and entertaining event for the people you do business with.